Privacy policy

This Privacy Policy is made pursuant to Article 13 of European Regulation No. 679/2016 and applies exclusively to all Data collected through the Website www.valeodigital.ch. This Privacy Policy is subject to updates that will be posted timely on the Website. This Privacy Policy and the Cookie Policy, establish the basis on which the Personal Data of the Data Subject will be processed.


Data Controller

The Data Controller of the Data collected from this Web Site is Desdet.ch Sagl, with registered office in Lugano (CH), Piazza Dante Alighieri, 8, VAT number CHE-149.877.068, email: privacy@valeoswiss.ch.

Personal Data

Personal Data means any information concerning an identified or identifiable natural person (Data Subject). An identifiable natural person is one who can be identified, directly or indirectly, with particular reference to an identifier such as a name, an identification number, location data, an online identifier, one or more characteristic elements of his or her physical identity.

Category of Personal Data Processed

Among the Personal Data processed by this Website, either independently or through third parties, are Common Data such as: Cookie, Usage Data, contact name, company name, e-mail, telephone.

Methods of Personal Data Processing

The Personal Data provided or acquired will be subject to Processing based on the principles of fairness, lawfulness, transparency and protection of confidentiality in accordance with current regulations. The Data Controller processes Users' Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The Processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes.

Purpose of Personal Data Processing and Legal Basis

Personal Data may be collected autonomously by the Data Controller or through third parties. In this case, the computer systems and software procedures in charge of the operation of this Website acquire certain Personal Data of the Users, of a technical-informatics nature (e.g. IP address, type of browser used, operating system, domain name and addresses of websites from which access or exit was made, etc.), the transmission of which is inherent to the normal operation of the Internet. Such Data may be processed for the sole purpose of obtaining anonymous statistical information on the use of the site and/or to check its correct functioning and will be deleted immediately after processing. The Data that the Data Subject chooses to voluntarily provide will be processed in compliance with the conditions of lawfulness ex art. 6 GDPR and will be processed to allow the Website to provide its services, as well as for the Purposes indicated below and will be kept for the time necessary for the fulfillment of the aforementioned Purposes. The Purposes of the processing are:

a) Information and pre-contractual fulfilments

The Data will be processed in order to be contacted or follow up on specific requests addressed to the Data Controller by the Data Subject for communications of an informational nature, purchase interest with respect to the Services of the same Data Controller and/or specific requests for free advice addressed to the Data Controller by the Data Subject, via e-mail messages or completion of the Contact Form and other communication tools such as telephone or instant messaging. Legal basis: this processing is optional and based on the consent of the Data Subject, however, the provision of the Data is necessary for the pursuit of the indicated purpose.
Data retention period: until consent is revoked.

(b) Fulfillment of any obligations under applicable laws

The Data will be processed to fulfill any type of obligation contemplated and provided for by current laws, regulations, related rules, business customs and tax/fiscal matters, including also for the purposes provided for by the anti-money laundering legislation Legislative Decree 231/2007 and subsequent amendments. Legal basis: this processing is necessary to fulfill a legal obligation to which the Data Controller is subject
. Period of data retention: 10 (ten) years or different legal obligation.

c) Direct Marketing

The Data will be processed for direct sales of Products/Services, market research, sending of communications and promotional, commercial and advertising material or inherent to initiatives and events, through newsletters, e-mail, SMS, social networks or through phone calls, paper mail and other informative material. Legal basis: this processing is based on the consent freely expressed by the Data Subject in accordance with Article 6(1)(A) of the GDPR.
Period of data retention: until the consent is revoked.

d) Statistics

The Data will be processed to perform statistical analysis on aggregated and anonymous data to analyze the behavior of the Data Subject in order to improve the products and services provided by the Data Controller as well as to meet the Data Subject's expectations. Legal basis: this processing is based on the consent freely given by the Data Subject.
Period of data retention: until consent is revoked by the Data Subject.

e) Profiling

Data will be processed for the analysis and evaluation of interests, habits, consumption choices, including the creation of profiles in order to be able to send personalized informative and promotional material about the Services/Products offered by the Data Controller.
Legal basis: this processing is based on the consent freely expressed by the Data Subject in accordance with Article 6(1)(A) of the GDPR.
Data Retention Period: until unless consent is revoked.

Communication of Data

In addition to the Data Controller, in some cases, the following may have access to the Data: a) categories of specially trained Data Processors involved in the organisation of the Website (administrative, sales, marketing, legal, system administrators);
b) external parties (such as third party technical service providers, hosting providers, IT companies, communication agencies) also appointed as Data Processors by the Data Controller pursuant to Art. 28 GDPR. The updated list of Data Processors, if appointed, can always be requested from the Data Controller;
c) public or private entities that can access the Data in compliance with legal obligations;
d) subjects that perform accessory and instrumental tasks with respect to the Controller's activity;

Processing times

As expressly provided by Art. 5, para. 1, letter e) of the GDPR, the Data are kept for the time necessary for the Processing of the same in relation to the performance of the service requested by the Data Subject, or required by the Purposes described above in this document. At the end of the retention period the Personal Data will be deleted and therefore, the rights of access, deletion, rectification and portability of the Data can no longer be exercised.

Cookie

This Website uses cookies. Cookies are small text files that can be used by websites to make the experience more efficient for you and to personalise content and ads, provide social networking features and traffic analysis. Cookie Policy

Place of Processing and transfer of Data abroad

The Data are processed at the operational headquarters of the Data Controller. For further information, please contact the Data Controller. The Data may be processed by natural persons and/or legal entities operating on behalf of the Data Controller and under specific contractual obligations and based in EU or non-EU countries. In the event that the Data is transferred outside the EEA, the Controller will take all appropriate contractual measures to ensure adequate protection of the Data.

Exercise of the data subject's rights

The Data Subject has the right to exercise the faculties provided for in Articles 7, 15-22 of European Regulation 679/2016. In particular, he/she has the right to revoke his/her consent at any time and, upon simple request to the Data Controller, he/she may request access to his/her Personal Data, receive the Personal Data provided to the Data Controller and, where possible, transmit it to another Data Controller without hindrance (so-called portability), obtain the updating, limitation of the processing, rectification of the Data and the deletion of the Data processed in breach of the applicable legislation. He/she has the right, for legitimate reasons, to object to the Processing of Personal Data concerning him/her and to the Processing for the purpose of sending advertising material, direct sales and for carrying out market research. He/she also has the right to lodge a complaint with the Garante della Privacy as supervisory authority for the protection of personal data or to take legal action. The interested party may exercise his/her rights by contacting the Data Controller by e-mail at: privacy@valeoswiss.ch.

Tools Used to Process Personal Data

CONTACT FORM

The Interested Party, by filling out the Contact Form with their Data, consents to their use to respond to requests for information, or any other purpose indicated by the header of the form.
Personal Data collected through Contact Form: contact person's name, company name, e-mail, telephone.

EMAIL ADDRESS MANAGEMENT

These services allow you to manage a database of email contacts, telephone contacts, or contacts of any other type used to communicate with the Data Subject. These services may also allow for the collection of Data related to the date and time of viewing of messages by the Data Subject, as well as the Data Subject's interaction with them, such as information about clicks on links embedded in messages.

Newsletter

By registering for the newsletter, the Respondent's email address is automatically added to a list of contacts to whom email messages containing information, including information of a commercial and promotional nature, relating to this Web Site may be sent. The Data Subject's email address may also be added to this list as a result of registering with this Website or after making a purchase. The Interested Party may choose at any time to unsubscribe from the newsletter by clicking on a specific button they will find within the emails. After clicking the unsubscribe button the Data Subject's Data will be deleted immediately from the "email marketing" software.
Personal Data collected: email and Name. This Website uses the newsletter service provided by:

MailUp (Growens S.p.A.)

is a service that organizes and analyzes the distribution of newsletters. In case a Data Subject does not want their Data to be managed by Growens S.p.A., it will be necessary for them to unsubscribe from the newsletter. For this purpose, a link is provided in each newsletter sent. Personal Data collected: email and name. Place of Processing: Italy - Privacy Policy

SECURITY MEASURES TAKEN

This Website, in order to secure the moment when Personal Data is entered, has an SSL certificate and uses the HTTPS protocol. With the use of this protocol, the transactions and data that are transmitted in the Websites take place with maximum security and the content of the communication is not read or manipulated in any way by third parties.

STATISTICS

Statistical services allow the Data Controller exclusively to monitor and analyze traffic data and are used to track the behavior of the Data Subject. This Website uses the following services:

1. Google Analytics (Google Ireland Limited)

Google Analytics is an analytics service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads in its advertising network. Google may also transfer this information to third parties where required to do so by law or where such third parties process this information on Google's behalf. IP address anonymization is enabled on this site. The IP address transmitted by your browser for purposes related to Google Analytics will not be merged with other data already held by Google. At the following link https://tools.google.com/dlpage/gaoptout?hl=it the browser add-on for deactivating Google Analytics is made available by Google. Personal Data Collected: Cookies and Usage Data. Place of processing: Ireland - Privacy Policy.

2. Facebook conversion tracking pixel (Meta Platforms, Inc.)

The Facebook conversion tracking (Facebook pixel) is a statistics service provided by Facebook. The Facebook pixel monitors conversions that can be attributed to Facebook ads. Personal data collected: Cookies; Usage data. Place of processing: Ireland - Privacy Policy.

3. Clarity (Microsoft Ireland Operations Limited)

Clarity is a service that allows the Data Controller to monitor its customers' conversions.
Personal Data Collected: Cookies; Usage Data. Place of Processing: Ireland - Privacy Policy.

REMARKETING AND RETARGETING

These services allow this Website to communicate, optimize, and serve advertisements based on a Data Subject's past use of this Website. This activity is carried out through tracking of Usage Data and the use of Cookies. This Web Site uses the following services:

1. Facebook Remarketing (Meta Platforms, Inc.)

Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, which links this Website's activity with the Facebook advertising network. This Website makes use of the Facebook Pixel tool in order to measure conversions. Thanks to the Facebook Pixel you can understand the actions that people perform on the Website. The Data that is collected can be used to:
- ensure that advertisements are shown to the right people;
- create audience groups to target ads to;
- take advantage of the additional advertising tools of the platform on which you advertise.

The information collected is anonymous to the operators of this Site and cannot be used to identify an individual Data Subject. However, the information is saved and analyzed by Facebook, which could link the action back to an individual profile and use this information for internal Facebook advertising purposes, as outlined by Facebook's privacy policy. This will allow Facebook to show advertisements on both Facebook and third-party sites. The Site Owner has no control over how this data is used. For more information on how users can protect their privacy, please refer to Facebook Privacy Policy.

2. Google ADS

Google ADS is a service provided by Google Ireland Limited that links this Website with Google's advertising network. This Web Site makes use of the Remarketing functionality of Google Analytics combined with the cross-device adaptability of Google ADS. This functionality makes it possible to connect target groups for promotional campaigns created by the Marketing function of Google Analytics with the adaptability to different Google ADS devices. This makes it possible to show advertisements based on the Respondent's personal interests, identified through an analysis of the Respondent's web behavior, whether on a mobile device or other devices. You can permanently disable targeting and remarketing features by disabling the "personalized advertising" feature in your Google account. To do so, simply follow this link: https://www.google.com/settings/ads/onweb/
Personal Data Collected: Cookies and Usage Data. Place of processing: Ireland - Privacy Policy

3. Insight Tag LinkedIn (LinkedIn Ireland Unlimited Company)

This Website uses a script named "LinkedIn Insight Tag". The LinkedIn Insight Tag adds a cookie to Users' browsers each time they visit this Website. Using this tool, the Owner can record when a LinkedIn member performs a certain action on the Website (such as booking a service or leaving email). This tool is used for collecting statistical data to measure the effectiveness of paid advertising. Using the LinkedIn Insight Tag, one can understand the actions that people perform on the Website. The Data collected is used to: make sure ads are shown to the right people; create audience groups to target ads to; take advantage of the platform's additional advertising tools on you advertise. This Website uses the LinkedIn Insight Tag to perform "remarketing" and "Retargeting" activities; thanks to these activities, cookies that the Data Subject leaves on the Website are used, but without identifying him or her.
Personal Data Collected: Cookies and Usage Data. Place of Processing: Ireland - Privacy Policy

CONTENT ON EXTERNAL PLATFORMS

These services allow to display content hosted on external platforms directly from the pages of this Website and interact with them. Where such a service is installed, it is possible that, even if Users do not use the service, it may collect Traffic Data related to the pages where it is installed. This Website uses:

1. Google Maps

Google Maps is a map display service operated by Google that allows this Website to integrate such content within its pages.
Personal Data Collected: Cookies and Usage Data. Place of Processing: Ireland - Privacy Policy

2. Youtube (Google Ireland Limited)

Youtube is a video content display service operated by Google that allows this Website to integrate such content within its pages.
Personal Data Collected: Cookies and Usage Data. Place of Processing: Ireland - Privacy Policy

3. Google Fonts

Google Fonts is a font style display service provided by Google Ireland Limited that enables this Web Site to integrate such content within its pages.
Personal Data collected: Usage Data: various types of Data as specified by the privacy policy of the service. Place of processing: Ireland - Privacy Policy

4. Google My Business (Google Ireland Limited)

Google My Business is a business promotion service offered by Google Ireland Limited.
Personal Data Collected: Cookies and Usage Data. Place of Processing: Ireland - Privacy Policy

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by giving notice to Users on this page. Therefore, please consult this page often, taking as reference the date of last modification indicated at the bottom. If you do not accept the changes made to this Privacy Policy, you must cease using this Website and may request the Data Controller to remove your Personal Data. Unless otherwise specified, the previous Privacy Policy will continue to apply to the Personal Data collected up to that point. The Data Controller is not responsible for updating all links viewable in this Privacy Policy, so whenever a link is not working and/or updated, Users acknowledge and agree that they should always refer to the document and/or section of the websites referred to by that link.

Privacy Policy updated as of October 2022